I don't have much to say. Manny Lucas, time to explain every step of the leasing process and everything about the car I leased. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. , my service adviser, was extremely friendly and had me in and out quickly. Volkswagen, 2015 N.Y. Slip Op. By the way , take a good look at all of these reviews . Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpful every step of the way. This will be my final communication with you. Thank you so much for choosing Platinum Volkswagen! kindness! Josh Lever, Platinum is lucky to have a salesman such as yourself! He, listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Home . I own 5 cars a bmw, Benz, Infiniti, Nissan and VW tiguan. More, Other Employees Tagged: , Rick ! Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . If you want to know any details about the car you're buying, like the MSRP & selling price, do NOT go to this place. Established in 2008. Check out 1,115 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. What a car salesman will say to protect his reputation. More, Other Employees Tagged: , Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. , Rick ! owners to Service your car for any needs because the service advisors are extremely helpful and honest people. 1.8/5 Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" More. We believe you, our customer, are part of the family. Ann we are sorry that we could not meet your expectations. We have a salesman here who has more thank you cards around his desk than wall space.. josh@platinumvw.com. No credit card required. 5 Stars - Great Experience Josh didn't like my 1 star google review. Your attacked my service manager on a personal level and then you continued to act towards the same way, the general manger on a personal level threatening bad reviews if Platinum did not fix your screen. Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer. everything was good and I was happy. - 5:00 PM, Saturday I gladly recommend the team at BAYSIDE VW! Josh and the Platinum VW team are again making false public statements. The entire, process was seamless. Tony Basile Adam Cevallos, Kevin Curti. You also have the option to opt-out of these cookies. So he called me, cursed me out and told me 7:30 AM Respondent, v. PLATINUM VOLKSWAGEN, Appellant, and Josh Lever, Defendant. Initially , on 2/11, he tried to assure me that the car would be as good as new , but I remained fearful of the new push button ignition . From, Josh @ Dealership: josh@platinumvw.com, Manny Lucas our salesman and Platinum Volkswagen in This is the basis for our business. Yelp users havent asked any questions yet about. Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . He sold me my Passat 4 years ago so I felt at ease buying my new Jetta from him this time. Everyone was friendly and considerate. ORDERED that the judgment, insofar as appealed from, is reversed, without costs, and the matter is remitted to the District Court for a . This continuity gives salespeople more insight when car buyers walk into the dealership and creates a much more satisfying customer experiencefrom the initial contact, to structuring an offer, to presenting finance and insurance products. We accepted the mistake but josh continued attach and barraged us that the car we wanted and we were ready to pre order was not in stock anywhere. They made me feel very welcomed. Weaver took the call , demanded I apologize to him , complained that I was recording the conversation ( I was ) , and hung up again . It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. process was seamless. Want to share your experience with this dealership? Our goal is to make sure everyone who walks through the door leaves happy. They understood our needs and concerns and helped us find a new car. great job Vildan was better than great. While there are a variety of digital retail solutions in the Auto Industry, most lack a seamless transition from online to in-store. Just so you understand this is my second VW Jetta and I purchased both cars from Platinum VW. in 6 reviews, The most recent time I came in was for an oil change and Steve, my service adviser, was extremely friendly and had me in and out quickly. in 6 reviews, Will need to get it checked out again but the staff is really nice here. in 3 reviews. Platinum Vw gave me top notch service and the best deal. I cannot recommend Manny enough. Steven Fox josh@platinumvw.com. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. Used overnight drop off and got a call 1st thing in the morning. , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, Thank you for taking the time to write this review, Helen! Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. 340 West Old Country Road Many of our customers are buying cars for their kids graduation or going off to college. I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. DTM Signs and Truck Wraps. infermiere ne klinika private. Vildan was attentive and always there to answer any questi Platinum Volkswagen Service Center has 2 stars. Everyone very courteous and friendly. You will eventually see when you do service your vehicle in the future and do the necessary services that Volkswagen requires of all their lessees, that we actually helped you and saved you money in the long run. Manny Lucas, Manny Lucas Get Platinum Volkswagen - Parts & Service can be contacted at (516) 681-1300. Lead by Owner and General Manager, Josh Lever, Platinum has been in operation for 8 years, currently employing just under 50 employees. From start to finish, even thru some minor snafus with. . Josh Lever The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. However , Weaver called after hearing from VW headquarters and berated me for making him "look like a moron" by calling Customer Care , told me I was rude for having done so , and told me that as a result of my call never to enter his showroom again !!!! Great job by all at Platinum VW. he also locked the door behind us. {{dealer_info.qualitrics_ratings[dealer_info.selected_dealer.dealerCode]['sales']['star_ratings']}} Thank you for choosing Platinum Volkswagen. The cookies is used to store the user consent for the cookies in the category "Necessary". More, Other Employees Tagged: josh@platinumvw.com, Claimed that was uneducated. It was a great experience. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. MANNY IS AN EXCEPTIONAL SALESPERSON. Vildan and the rest of the staff treated me with such kindness and great customer service. We're glad Josh and Manny were able to help, and we hope to see you again! Very happy every time I get my VW serviced. josh@platinumvw.com. I had 7 VW's all together and this is the 1st from Platinum. More, Other Employees Tagged: By leveraging Upstart's AI platform, Upstart-powered banks can have higher approval rates and lower loss rates for every race, ethnicity, age, and gender, while simultaneously delivering the exceptional digital-first lending experience their customers demand. PlAminu Volkswagen is a good choice. Sales hours: Service hours: View all hours. Josh @ Dealership Hicksville, NY 11801, Manny is 1 of a kind and so appreciate all help and Overview Reviews (31) Inventory (65) Contact Me. After 7 cars I know whats covered and whats not , here I thought from leasing man it was worth it after his speel. 5 Star Dealership. Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. , Doc I am forever in debt for the kindness you showed me when I first met you and leased a car with you. BBB remains operational and focused on serving our business community. Platinum Volkswagen - Sales in the city Hicksville by the address 340 W Old Country Rd, Hicksville, NY 11801, United States This will be my final communication with you. He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Staff I get better service at the Nissan dealership. Tony Basile Manny Lucas, time to explain every step of the leasing process and everything about the car I leased. - 5:00 PM, Tuesday Platinum Volkswagen LLC (current page) Share Print. She was recently diagnosed with cancer and had limited time left. I have purchased 9 vehicles from Platinum Volkswagon. I will definitely recommend this dealership to everyone. This cookie is set by GDPR Cookie Consent plugin. kindness! Josh Lever the owner provided the worst experience have ever had a . Please don't hesitate to reach out if you need anything else. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. - 5:00 PM. However, you may visit "Cookie Settings" to provide a controlled consent. Almost a year and a half later, Josh is still seeing a dramatic increase in conversion rates and on VDP activity with Impel. Adam Cevallos, Kadeem Lewis, Bill Q, Louis Velasquez, Jim. Don't trust Josh a d platinum vw. I have purchased 9 vehicles from Platinum Volkswagon. twitter". This is a no hassle, no hold up, seamless experience each and every time. December 28, 2020. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. 340 W. Old Country Road Contact Me < BACK View All Employees. I couldnt be happier with all the help I got in purchasing my Tiguan. Good luck. Leandro Rodrigues, Thank you so much for choosing Platinum Volkswagen! my needs and questions and concerns were attended to. I never lied to your dealership and i swear on my mother's life. Having worked with them now for so long, it has been nothing but a success story," stated Josh Lever of Platinum Volkswagen. So my advice is let the buyer beware.I won't be leasing any more cars from this dealership. We are happy you got the car that you wanted and wish you well. We are a family owned and operated dealership and have instilled a Family First environment here at Platinum. An absolutely lovely woman. You have never stepped foot into Platinum until today. Read more. The owner /, general manager / car salesman, Josh Lever is a grade A xxxxxxx. The cookie is used to store the user consent for the cookies in the category "Analytics". By thinkaboutlife3 on DealerRater. You still cannot drive a car leased or financed for Uber. Cars for Sale VW! We suggest with all your issues that you have that you return to your selling dealer. The owner / New Car Dealers This is about a screen not anything else you called looking to fight everyone at Platinum your requests were all denied and now you want to show everyone how well you write. Thank you so much for choosing Platinum Volkswagon! Everyone very courteous and friendly. JL: We have a ton of first time buyers. She was always on top of things and communication was fantastic. collective cures uncut gems disposable. Platinum Vw gave me top notch service and the best deal. Fluidmaster Tank Lever Platinum Metal/Plastic For Universal. Ryan Martinez, Thank you so much for your wonderful review! Manny answered any questions I had and made sure everything went smoothly. You now resurface over a month later to complain about your lack of knowledge of the leasing business. Reliable, fast and efficient service. The process with Manny and Platinum was He , Adam Cevallos, Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! Thanks again, Tara, for choosing Platinum Volkswagen! Best volkswagen I have ever been to. You then tried to lie to the service department. They made me feel very welcomed. I have been leasing cars at this dealership since 2004 (when the dealer was Sovereign Volkswagen) all of the leases had service included. 10:00 AM I was able to get an appointment in a timely manner. Our goal is to make sure everyone who walks through the door leaves happy. We always do our best to make sure our customers leave with the car they desire! need to get it checked out again but the staff is really nice here. Worked with Manny to get my new Tiguan. Hicksville NY knows how to make anyone looking to lease or purchase an unbelievably SMART and ATTRACTIVE automobile very happy. Platinum Volkswagen LLC You then tried to lie to the service department. She was super helpful, kind and made my experience unforgettable. . RIP pal. definitely go back to Platinum if I'm to purchase another Volkswagen. Thanks again for choosing Platinum Volkswagen! Vildan and the rest of the staff treated me with such kindness and great customer service. Working his way up the ladder to management at prominent luxury dealers in the New York area, he developed a strong sense of customer appreciation and dedication to making the car buying experience an enjoyable, premium experience for his shoppers. when you get a use car from platinum make sure you get 2 keys or get it in writing that they promise to get you a key.i bought a used Audi a5 with one key the salesman told me to get it and they will get me my money I'm still till this day waiting for my money they make false promises.. "Good Morning, Please remember the story goes both ways and After all we have done for you at Platinum Volkswagen between service, finance and letting the fact that you never gave us the wheels for your trade in, you do this. More, Other Employees Tagged: josh@platinumvw.com. Very happy with the car and with chosing Platinum Volkswagen. We are always more than happy to assist you if anything else comes up. professional, helpful, thorough, and kind! Thank you, Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself! Customer Reviews Everyone was friendly and helpful from sales to billing to service. In addition to this family owned atmosphere, Josh believes in providing a luxury experience at a Volkswagen price point. Which is why when Josh saw Impel back in January 2015, he knew it was exactly what his website needed to give his customers a more immersive and overall better online buying experience and to drive the conversion rates they had been lacking. We appreciate your business and hope to see you again soon! What a rude thing to say to SERVICE VISIT. It totaled an extra 500.00 for the term of the lease, when I rather of paid for my oil changes out of pocket. Want to share your experience with this dealership? Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" Dec 15, 2020 -Platinum . Verify to immediately update business information, respond to reviews, and more! I am sure that anyone can do better than dealing with the likes of Josh Weaver. Couldnt say enough good things about my experience. Very happy with this dealership. We wish you the very best at any dealership that would welcome an unstable individual as yourself. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Leandro Rodrigues John Grossmann, Hi Heather, Thank you for the kind words for Josh, John and the rest of our service department! In fact, based on their success using Impel products, when we develop a new feature like our Chrome Image Gallery stock spins, zoom and pan, and the new mobile app, Platinum is one of our first calls to test it out!