When we got down there, they lady talked SO fast it was really hard to keep up with what she was saying. Find the best prices on Dollar car hire in USA and read customer reviews. If you are looking for professional and adequete service go else where. Also on day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes. Reserved a rental car with Dollar/Hertz for my vacation trip. We did not receive anything to read over, just signed on the electronic pen pad. DO NOT RENT FROM THIS COMPANY!!!! There was a computer slip left in the car saying it was time for maintenance and that it needed tires! I explained that we weren't given anything to sign. Will never use them again. About $120. This was my first and last time dealing with this horrible excuse for a company. Horrible. I arrived at the Dollar place and nobody was there so I approach the counter. I do NOT recommend. Australia is a country of open skies, dramatic landscapes, white sandy beaches, fine wining and dining and friendly locals. They will charge you without disclosing the fees then they won’t refund you. This company is full of crap. They took an extra $531 in hidden fees and “damage” for smoking in the vehicle when neither of us have EVER smoked in our entire lives. and I low and behold when I go to LAX to grab the keys they tell me that I am on a BLACK LIST and cannot be serviced. Tried From 8am to call and let them know we won’t arrive at the 11am they expected us. Forgot account? They keep you waiting at the airport for an hour in the cold MM customer service at the desk couldn’t care less whether you want to call from them or not. He said that since we signed the receipt there was nothing we could do. If you are looking for professional and adequete service go else where. If you made reservations online from out of town you are in for a rude awakening once you get here. Book online today with the world's biggest online car rental service. We rented from Dollar Rent-A-Car through VIPCars. Executive offices stayed there until they were moved in 2004 to Tulsa, Oklahoma. Horrible company! Pros: First car given to us didn't have toll tag so was replaced with a smaller car after 10 minute wait. All that should be mentioned when you are reserving vehicle. Not only that to switch the insurance to my current company I had to have had full coverage for 6mos. I don't mind paying for a ticket, it is what it is, but now I had to pay late fees as well. Literally the worst rental car company I have every used. or. MOREOVER, they were 100% uselss. This review is for Dollar rental car near Chicago O'Hare Airport, 10255 W Zemke Rd. All rights reserved. Original review: Dec. 28, 2020. Here's why you should consider booking with us: 1. Horrible company! Dollar rental did not notify of this until ONE YEAR LATER. Couldn’t get through. And if its the weekend, forget it, no one can help you. Read through the reviews and saw most were from individuals that had likely never rented a vehicle before. They couldn't help me, they didn't immediately give me a refund, there was no manager to speak with, all I got was a phone number to call "corporate" and they are closed on weekends so I'm basically left abandoned, and still my money was not refunded. For the entire week of having the car and driving with the windows down the smell of weed never went away. With so many car rental options from Dollar, you'll enjoy quality vehicles at prices you'll love, from business travel rental programs to family-friendly rental cars, including minivans and SUVs. With our lowest rates guaranteed on car rentals, you'll find the rental cars you want at prices you'll love. So, I thought we were cool, fast forward 5 years and I decide to use them again. or. Now they do not respond to messages or phone calls. and I low and behold when I go to LAX to grab the keys they tell me that I am on a BLACK LIST and cannot be serviced. No one ever answers the phone to these frauds. Dollar has been a leading rental car provider serving thousands of customers each and every year. But lesson learned, we will be using another company for all our future rental needs. Will definitely won't be using them again.. They’re callous, they don’t care, and the service is terrible. We were just asked to sign electronically for what we were told was the car pickup. We will never use this company again! Then once we flew home I realized there was an extra charge on our credit card for $33.99 per day totaling $169.95 for "loss/damage coverage". I would never rent a car with them again. Couldn’t get through. They took an extra $531 in hidden fees and “damage” for smoking in the vehicle when neither of us have EVER smoked in our entire lives. A bunch of scammers! when I got my credit card bill it had a different one that favoured Dollar. MOREOVER, they were 100% uselss. Dollar Rent a Car currently has the cheapest rate at $270 for 9 days (estimated, rate with the taxes included). I explained that we weren't given anything to sign. Lady told me the insurance I purchased online was not enough. The likelihood that you'll find a discount to bring the cost down even further is a massive plus too, as is its excellent rewards program. It was so loud it was hard to have the windows down. Has anyone had experience renting from Dollar Car Rental?I reserved a jeep thru Discount Hawaii Car Rental and got a reservation at Dollar Car.I looked up the reviews on Yelp and they are horrible. This is the worst customer service experience I have ever had. I saw some extra fees and were told that was the Expedia charge. I will never rent another car from you and have filed complaints with the BBB and the Consumers Affairs in New York. The car was also dirty inside and out--not having been cleaned before renting it.We immediately contacted Dollar and they said we would have to wait until the next day and exchange the car. No one ever answers the phone to these frauds. Now they do not respond to messages or phone calls. The wiper blades were in need of replacement and the car seem to have some type of mechanical issues starting. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Reserve a rental car online and save! Everything was confirmed and I arrived from out of state. The airline said no problem. I don't mind paying for a ticket, it is what it is, but now I had to pay late fees as well. We did not receive anything to read over, just signed on the electronic pen pad. It was so loud it was hard to have the windows down. Save on luxury, economy and family car hire. When changing the drop off location I was assured that since it was in the same city I would not be charged. Be prepared to spend HOURS on the phone with incompetent & rude agents. I do NOT recommend. Pick up your rental car directly from Dollar Rent a Car. This was my first and last time dealing with this horrible excuse for a company. Was exposed to to Covid19 and needed to cancel my reservations. A bunch of scammers! This review is about Apex Car Rentals Melbourne City office. Tried From 8am to call and let them know we won’t arrive at the 11am they expected us. Now it's easier to find great businesses with recommendations. ... Should I get a luxury rental car in Australia? They wait til you get there to tell you they now have to perform a credit check. They have very poor communication skills and give false promises. I hired a car through Auto Europe for 20 days in L.A. Auto Europe are a Car Rental Broker and I am happy with their service.. The worst experience with a rental car service in my life. First of all, there's a wide variety of luxurious rental vehicles on offer in Australia. Their "No Hidden Fees" & "We never forget whose dollar it is" claims are a joke. They offered no solution and left my family stranded. I changed my drop off location, which was still In Charlotte, and was charged an extra $50 fee. If you made reservations online from out of town you are in for a rude awakening once you get here. Take the time to explore Australia with Budget Rent a Car. In Australia Dollar works in partnership with Thrifty and can be found in airport and popular locations across the country. Dollar Rent A Car Reviews 548 • Bad . Compare great rates easily It’s easy. These divs don’t care about you. No problem. Log In. I would never rent a car with them again. Turns out, they charged us $300 in extra charges. I saw some extra fees and were told that was the Expedia charge. You can check each rental car company's website to find the best savings, or you can compare cheap rates in one location with CarRentals.com. Reserved a rental car with Dollar/Hertz for my vacation trip. Booked a car on Dollar via Priceline Booked a car on Dollar via Priceline. Go with Avis or anybody else not affiliated with hurts, Do not use this company. Fast forward to drop off. Booked a car for Dublin airport,my reservation stated approx total 57.47 euro when I went to(Hertz their partners at dublin) desk in airport to collect I was informed total hire price would be 240 euro!After some debate was offered deal at 190.83 euro still over 3 times original quote.Only booked through these as they accept debit card.When you try to contact them ,website wont let you,it says there is a problem. Upon getting no solution over the next 2 days. They keep you waiting at the airport for an hour in the cold MM customer service at the desk couldn’t care less whether you want to call from them or not. Lesson learned. The agents are extremely rude. Either you will be forced to pay the extra charges which will be applied once you reach the desk or insulted by the inpatient reps, with their snotty attitudes. My husband ended up agreeing to a $10 up charge for a bigger vehicle. Way to go. Find a more reputable company. You get a bunch of extra services not agreed upon and they charge your card way more than agreed upon. Use enterprise or hertz. I will NEVER be using Dollar rental again. Purchased insurance through Expedia as well. Fraudulent company. Get the best deals on car hires around the world, including Australia, USA, Canada and UK, with Dollar Rent A Car promo codes. Literally the worst rental car company I have every used. I just wanna say all the bad reviews you see or hear about this company are all self inflicted problems we rented car with hertz and they declined me cuz of my credit and dollar.com rented me a car in Vegas with no problem just a hold on you're card but you get it back just inspect you're car before you leave , fill up the gas tank and you shouldn't have a problem but great company definitely will go back to then ..... Horrible customer service, incompetent, and unprofessional! Horrible. Low price. Reserved vehicle online, quoted $135.15, and I now have multiple charges totalling $870. Sound like they are making the rules as they go. Luckily we carrier lysol wipes with us everywhere and had to do a complete wipe down of entire inside. I had the confirmation number printed and everything was ready. We rented from Dollar Rent-A-Car through VIPCars. WHAT?!?!?! I wish I would have the reviews beforehand; I would have spent the extra $$$, and went with Enterprise. We were given a receipt and went to pick up our car. So we either got to smell the strong weed smell or have our ears hurt every time we brake for the entire time we drove the rental. The interior had burn marks in seat, the door panels were dirty look like that haven't been touch in a very long time. I would have expected more from such a large company. Search prices for Apex, Bargin Car Rentals, East Coast Car Rentals, National, Sunnycars and Thrifty. Agents are more than rude. We picked up our rental at MCO. Turns out, they charged us $300 in extra charges. The employee said ok, I just need you to sign declining the coverages. Great car, no issues WHILE we were renting it. Our rental was not respected and we were treated very poorly. Purchased insurance through Expedia as well. Dollar rent a car and thifty are the same company complete rip over. He said that since we signed the receipt there was nothing we could do. Answer 1 of 70: I am looking for the cheapest car rental for May 2017. Dollar offers discounts off the overall rental price, for certain time frames, and for prepaid rentals. In addition, I dropped the car off 21 mins into my hour window to to drop off. Rip off merchants,stay clear. It was a new model car and we were happy with it, until we got in. It was a new model car and we were happy with it, until we got in. If you’re looking to rent a car stay away from dollar. Booked through www.car rental.com they are just as bad. Customer service is rude and ignorant. Renter be aware that contracts are not honored at Dollar, and they fight your credit card company when you report the overcharge (REAP-OFF). We were just asked to sign electronically for what we were told was the car pickup. 1.3. www.do llar.com. For example: they can't state the car hire costs $40 a day but thenstick an unavoidable cost on top, like $10 for administration fees ortaxes, unless they also advertise the minimum total amount of $50 just asprominently as they advertised the $4… I planned this rental a month in advance because I have baby sitters lined up, house sitters lined up, business transactions pending, etc. We picked up the car and when we got home found the tires were bald, and below the legal tread limit for driving in Colorado. Log In. Upon getting no solution over the next 2 days. I contacted Corporate to explained what happened. Once they have your credit card info, beware. They have very poor communication skills and give false promises. We were given a receipt and went to pick up our car. I was told he could not help me.